Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a refund, your item must be damaged or defective or unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
In the case of damaged or defective merchandise you do not need to return the item. Contact us at firstname.lastname@example.org.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Sale items will be refunded at sale price not full price.
Exchanges (if applicable)
If you need to exchange the item for the same item (i.e. a different size) send us an email at firstname.lastname@example.org and send your item to: 1919 Winding Creek Dr Pearland TX USA 77581. You will be responsible for return shipping charges.
To return your product, you should mail your product to: 1919 Winding Creek Dr Pearland TX USA 77581.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If item is damaged or defective you do not need to return the item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.